FAQs

SupaSoft FAQs

We have put together a selection of our most frequently asked questions and answers.  Either search for an FAQ or browse the questions below.  If you can’t find what you are looking for or require any further information feel free to call us on 01768 485050 or submit a request on our enquiry form.

Product FAQs

We would recommend installing loft legs over the joists and boarding on top of the loft leg. This ensures that you have an effective depth of insulation. Boarding directly onto joists will significantly reduce the thickness of insulation and therefore the overall performance.

Categories: General, Installation

Firstly simply do not push the insulation tight against the roofing felt at the eaves level.  Secondly you could insert eaves ventilation trays to maintain a ventilation opening.

Category: Installation

SupaSoft can be used in some pitched roof applications. Please contact us for further advice.

Category: Installation

Always insulate between joists and over joists wherever possible. The layer over the joists should run cross-ways.  This will make sure no air gaps run through the insulation from the ceiling level.

Category: Installation

We fire test our products rather than specific systems. Because a 1 hour fire rated floor is a system of products, you should consult the floor system supplier.

Category: Installation

SupaSoft can be used in some wall applications. Please contact us for further advice.

Category: Installation

Certainly as with all insulation, electrical cables should be sufficiently rated if they are passing within insulation.

Category: Installation

For a clean cut use a scalloped edge blade such as an insulation saw or scalloped edge kitchen knife.

Category: Installation

SupaSoft is easy to install. Please read “Insulating your loft with SupaSoft”

Category: Installation

You can insulate around IC rated recessed lights. For non-IC rated recessed you must ensure a minimum of 75mm gap between the light and insulation. Alternatively you can protect the light using an appropriate fire rated hood. Ensure all electrical cables are appropriately sited for their rating.

Category: Installation

We don’t recommend using SupaSoft in a brick and block cavity.

Category: Installation

Yes. The amount of additional insulation will depend on how much existing insulation is in place and what condition it is in. For instance if the insulation is in very poor condition we would recommend adding 250mm of SupaSoft on top. However if it is in very good condition, add sufficient SupaSoft to achieve a total insulation thickness of 270mm. Check under and around existing insulation for any signs of damp or water damage.

Category: Installation

For an existing building use 250mm.  For added performance in an existing building or for a new build use 300mm.

Category: Installation

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Installation FAQs

We would recommend installing loft legs over the joists and boarding on top of the loft leg. This ensures that you have an effective depth of insulation. Boarding directly onto joists will significantly reduce the thickness of insulation and therefore the overall performance.

Categories: General, Installation

Firstly simply do not push the insulation tight against the roofing felt at the eaves level.  Secondly you could insert eaves ventilation trays to maintain a ventilation opening.

Category: Installation

SupaSoft can be used in some pitched roof applications. Please contact us for further advice.

Category: Installation

Always insulate between joists and over joists wherever possible. The layer over the joists should run cross-ways.  This will make sure no air gaps run through the insulation from the ceiling level.

Category: Installation

We fire test our products rather than specific systems. Because a 1 hour fire rated floor is a system of products, you should consult the floor system supplier.

Category: Installation

SupaSoft can be used in some wall applications. Please contact us for further advice.

Category: Installation

Certainly as with all insulation, electrical cables should be sufficiently rated if they are passing within insulation.

Category: Installation

For a clean cut use a scalloped edge blade such as an insulation saw or scalloped edge kitchen knife.

Category: Installation

SupaSoft is easy to install. Please read “Insulating your loft with SupaSoft”

Category: Installation

You can insulate around IC rated recessed lights. For non-IC rated recessed you must ensure a minimum of 75mm gap between the light and insulation. Alternatively you can protect the light using an appropriate fire rated hood. Ensure all electrical cables are appropriately sited for their rating.

Category: Installation

We don’t recommend using SupaSoft in a brick and block cavity.

Category: Installation

Yes. The amount of additional insulation will depend on how much existing insulation is in place and what condition it is in. For instance if the insulation is in very poor condition we would recommend adding 250mm of SupaSoft on top. However if it is in very good condition, add sufficient SupaSoft to achieve a total insulation thickness of 270mm. Check under and around existing insulation for any signs of damp or water damage.

Category: Installation

For an existing building use 250mm.  For added performance in an existing building or for a new build use 300mm.

Category: Installation

Load More

General FAQs

We would recommend installing loft legs over the joists and boarding on top of the loft leg. This ensures that you have an effective depth of insulation. Boarding directly onto joists will significantly reduce the thickness of insulation and therefore the overall performance.

Categories: General, Installation

Firstly simply do not push the insulation tight against the roofing felt at the eaves level.  Secondly you could insert eaves ventilation trays to maintain a ventilation opening.

Category: Installation

SupaSoft can be used in some pitched roof applications. Please contact us for further advice.

Category: Installation

Always insulate between joists and over joists wherever possible. The layer over the joists should run cross-ways.  This will make sure no air gaps run through the insulation from the ceiling level.

Category: Installation

We fire test our products rather than specific systems. Because a 1 hour fire rated floor is a system of products, you should consult the floor system supplier.

Category: Installation

SupaSoft can be used in some wall applications. Please contact us for further advice.

Category: Installation

Certainly as with all insulation, electrical cables should be sufficiently rated if they are passing within insulation.

Category: Installation

For a clean cut use a scalloped edge blade such as an insulation saw or scalloped edge kitchen knife.

Category: Installation

SupaSoft is easy to install. Please read “Insulating your loft with SupaSoft”

Category: Installation

You can insulate around IC rated recessed lights. For non-IC rated recessed you must ensure a minimum of 75mm gap between the light and insulation. Alternatively you can protect the light using an appropriate fire rated hood. Ensure all electrical cables are appropriately sited for their rating.

Category: Installation

We don’t recommend using SupaSoft in a brick and block cavity.

Category: Installation

Yes. The amount of additional insulation will depend on how much existing insulation is in place and what condition it is in. For instance if the insulation is in very poor condition we would recommend adding 250mm of SupaSoft on top. However if it is in very good condition, add sufficient SupaSoft to achieve a total insulation thickness of 270mm. Check under and around existing insulation for any signs of damp or water damage.

Category: Installation

For an existing building use 250mm.  For added performance in an existing building or for a new build use 300mm.

Category: Installation

Load More